Call Us: +8613361137048Email: frank.guo@nexusnovamaterial.com

FAQ

 

Q: What are your main products?

A: Our main products include seamless pipes, plates, bars, fittings, and flanges made of nickel-based alloys (e.g., Inconel, Hastelloy, Monel) and titanium alloys (e.g., TA, TC series).

Q: Are you trading company or manufacturer?

A: We are professional manufacturer specialized in nickel-based alloy,titanium alloy and specialty stainless steel product. And we trade our products with our clients directly.

Q: What industries do your alloys serve?

A: Our materials are widely used in aerospace, chemical processing, marine engineering, power generation, and medical equipment due to their high strength, corrosion resistance, and heat resistance.

Q: Can you provide custom sizes or special grades?

A: Yes, we offer customization based on client drawings or specifications. We also support special alloys and processing requirements for demanding applications.

Q: What standards do your products comply with?

A: Our products comply with international standards such as ASTM, ASME, DIN, and ISO. Material certificates (EN10204 3.1/3.2) and third-party inspections (e.g., SGS, TUV) are available upon request.

Q: Do you offer technical support or material selection assistance?

A: Absolutely. Our technical team can help you choose the right alloy based on your working conditions, and provide engineering consultation if needed.

Q: Do you export globally?

A: Yes. We ship to customers worldwide and are experienced with export documentation, packaging, and international logistics.

Q: What packaging do you use for international shipping?

A: We use seaworthy wooden cases, steel frames, or pallets depending on the product type, ensuring safe transport under harsh shipping conditions.

Q: How can I request a quote or place an order?

A: You can contact us directly via the website contact form, email, or phone. Please provide details such as material grade, size, quantity, and any special requirements.